Symptoms
After cloning when GSM profile is set to N, all managers are coming up except the Output Post Processor Manager as expected, however, when GSM is set to Y, none of the managers come up.
The error seen in the Internal Manager log file is:
Could not contact Service Manager FNDSM_<SID_HOSTNAME>. The TNS alias could not be located, the listener process on <SID> could not be contacted, or the listener failed to spawn the Service Manager process.
Reason
Service Manager for the node is not running. The service manager definition is missing under Concurrent ->Manager ->Define form.
If the Service Manager is not present/defined for a particular node, then this causes all the services provided by Service Manager like OPP,WF etc.. not to work.
Solution
To implement the solution, please execute the following steps:
1. Shutdown all the services.
2. Log in as applmgr
cd to $FND_TOP/patch/115/sql
Run the script: afdcm037.sql
3. Relink FNDSM and FNDLIBR executables as mentioned below:
$ adrelink.sh force=y link_debug=y “fnd FNDLIBR”
$ adrelink.sh force=y link_debug=y “fnd FNDSM”
4. Run cmclean.sql
5. Start up the managers/services and retest.